How Privacy Policy Applies To Wallets
Our Privacy Policy covers account registration, phone verification, sign-in events, device details, support messages and transaction references needed to match a payment with your account. When you choose DANA, OVO, GoPay or QRIS, we record the method, amount reference, status and time so our team can
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check a receipt without asking for your wallet password. Bank transfer and virtual account references may also appear in our records. We use this data to provide account access, investigate failed status updates, protect the cashier path and meet requests made through support. We do not
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ask for a wallet PIN in chat. Access and eligibility depends on local law, and we may limit processing when a lawful request requires it.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.